Privacy Policy

Last Updated: November 9, 2025

Welcome to SmartLib (smartlib.id). We respect your privacy and are committed to transparency in how we handle information. This privacy policy explains our practices regarding your visit to our website, including our Azure Marketplace integration for the SmartLib (Smart Library) product.

Important: This is an informational website only. We do not collect, store, or process any personal data directly through this website. We do not use cookies, analytics, or tracking technologies.

1. Nature of Our Website

SmartLib (smartlib.id) is a static HTML informational website that:

  • Provides information about SmartLib (Smart Library) products and services
  • Does not collect any personal data through forms or user interactions
  • Does not use cookies or tracking technologies
  • Does not store any information on your device
  • Serves only as a landing page and information portal for SmartLib

2. Azure Marketplace Integration

We maintain a subdomain that serves as a landing page for our SmartLib offerings on Azure Marketplace. When you access our Azure Marketplace integration:

2.1 Microsoft Azure Services

If you choose to access or purchase SmartLib services through Azure Marketplace, you will be redirected to Microsoft's Azure platform. Please note:

  • Microsoft Azure has its own privacy policy and terms of service
  • Any personal data you provide during the Azure Marketplace transaction is collected and processed by Microsoft Azure, not by SmartLib directly
  • Microsoft Azure's data handling practices are governed by Microsoft's Privacy Statement
  • We recommend reviewing Microsoft's Privacy Statement before proceeding

2.2 Data We May Receive from Azure

Through our Azure Marketplace integration for SmartLib, we may receive limited information from Microsoft Azure for service delivery purposes, which may include:

  • Subscription information (subscription ID, tenant ID)
  • Organization name and contact information provided during purchase
  • Usage and billing data as required for SmartLib service operation

This information is received solely through Microsoft Azure's systems and is used exclusively for:

  • SmartLib service provisioning and delivery
  • Technical support and customer service
  • Billing and subscription management
  • Compliance with contractual obligations

3. Legal Basis for Processing (GDPR - EU Visitors)

For visitors from the European Union and European Economic Area, when we process any data received through Azure Marketplace, we do so based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Contractual Necessity (Art. 6(1)(b) GDPR): Processing is necessary to perform our contract with you when you subscribe to our services through Azure Marketplace
  • Legitimate Interests (Art. 6(1)(f) GDPR): Processing is necessary for our legitimate interests in providing technical support and improving our services, while respecting your rights and freedoms
  • Legal Obligation (Art. 6(1)(c) GDPR): Processing is necessary to comply with legal obligations, including tax and accounting requirements

4. Information Sharing and Disclosure

We do not collect or share any personal information through this website. However, for Azure Marketplace services:

  • Microsoft Azure: Data is shared and processed by Microsoft Azure in accordance with their privacy policy and data processing agreements
  • Service Delivery: We may share necessary information with service providers only to deliver the subscribed services
  • Legal Requirements: We may disclose information when required by law or to protect our legal rights
We do not sell, rent, or trade any personal information to third parties.

5. Cookies and Tracking Technologies

This website does not use cookies or any tracking technologies.

We do not employ:

  • Analytics tools (such as Google Analytics)
  • Advertising cookies or pixels
  • Session cookies or persistent cookies
  • Any form of user tracking or profiling

Your browser will not store any cookies from our website. However, when you visit Microsoft Azure Marketplace, Microsoft may use cookies according to their own privacy policy.

6. Data Security

Since this website does not collect or store any personal data, there is no data at risk on our website itself.

For data received through Azure Marketplace integration:

  • All data is processed through Microsoft Azure's secure infrastructure
  • Microsoft Azure maintains ISO 27001, SOC 2, and other security certifications
  • Data transmission uses industry-standard SSL/TLS encryption
  • Access to Azure Marketplace data is restricted to authorized personnel only
  • We implement appropriate technical and organizational measures in compliance with GDPR requirements

7. Data Retention (GDPR Compliance)

For data received through Azure Marketplace:

  • Active Subscriptions: We retain data for the duration of your active subscription to provide services
  • After Cancellation: Data is retained for a maximum of 90 days after subscription cancellation, unless otherwise required by law
  • Legal Requirements: Some data may be retained longer to comply with tax, accounting, or legal obligations (typically 7 years)
  • Anonymized Data: After the retention period, personal data is either deleted or anonymized

You have the right to request deletion of your data at any time (subject to legal retention requirements).

8. Your Privacy Rights (GDPR & EU Compliance)

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding any personal data we process through Azure Marketplace:

8.1 Right of Access (Art. 15 GDPR)

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

8.2 Right to Rectification (Art. 16 GDPR)

You have the right to request correction of inaccurate or incomplete personal data.

8.3 Right to Erasure (Art. 17 GDPR)

You have the right to request deletion of your personal data when:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

8.4 Right to Restriction of Processing (Art. 18 GDPR)

You have the right to request limitation of processing in certain circumstances.

8.5 Right to Data Portability (Art. 20 GDPR)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

8.6 Right to Object (Art. 21 GDPR)

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

8.7 Right to Withdraw Consent (Art. 7(3) GDPR)

Where processing is based on consent, you have the right to withdraw that consent at any time.

8.8 Right to Lodge a Complaint

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within one month (or two months for complex requests) as required by GDPR.

9. Children's Privacy

Our website and services are not directed to children under the age of 16 (in accordance with GDPR Article 8). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

10. International Data Transfers

For EU/EEA visitors, please note:

  • Data processed through Azure Marketplace may be transferred to and stored in Microsoft Azure data centers, which may be located outside the EU/EEA
  • Microsoft Azure provides appropriate safeguards through EU Standard Contractual Clauses and compliance with the EU-U.S. Data Privacy Framework
  • We ensure that any international transfers comply with GDPR Chapter V requirements
  • You can request more information about the safeguards in place by contacting us

11. Third-Party Services and Links

This website may contain links to third-party services, including:

  • Microsoft Azure Marketplace: Governed by Microsoft's Privacy Statement and Azure Service Terms
  • Other Third-Party Websites: Each with their own privacy policies

We are not responsible for the privacy practices of these external services. We strongly recommend reviewing their privacy policies before providing any personal information.

12. Data Protection Officer / EU Representative

For EU/EEA residents who wish to exercise their data protection rights or have questions about SmartLib's GDPR compliance, you may contact:

  • Our Data Protection Officer (if applicable)
  • Our EU Representative (if we are not established in the EU)
  • Our main contact point at support@smartlib.id (see Section 14 below)

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect:

  • Changes in SmartLib services or Azure Marketplace integration
  • Changes in privacy laws and regulations
  • Changes in data processing practices

When we make material changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the updated policy on smartlib.id
  • Notify Azure Marketplace subscribers via email if the changes significantly affect their rights

We encourage you to review this privacy policy periodically. Your continued use of SmartLib website or services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

For Privacy Inquiries and Data Protection Rights:

If you have any questions, concerns, or requests regarding this privacy policy, GDPR compliance, or wish to exercise your data protection rights, please contact us:

Email: support@smartlib.id

Data Protection Email: support@smartlib.id (for EU residents)

Product: SmartLib (Smart Library)

Website: smartlib.id

Response Time: We will respond to your privacy inquiries within:

  • One month for standard requests (GDPR requirement)
  • Two months for complex requests (with notification of the extension)
  • Five business days for urgent security-related concerns

EU Supervisory Authority:
If you are located in the EU/EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. You can find your local authority at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

15. Azure Marketplace Resources

For more information about Microsoft Azure's privacy practices and data protection: